AutoMerge Errors Quick Reference

AutoMerge Errors & Troubleshooting Reference

“…entity doesn’t contain attribute” error while AutoMerging

Error: ‘Contact’ entity doesn’t contain attribute with Name = ‘blah’… While AutoMerging you may run into this error if you have recently removed fields from the entity you are attempting to AutoMerge.  Metadata Error Dialog while AutoMerging During the AutoMerge of a duplicate set, fields from the Losing record(s) are preserved to the Winning record if the field is null (empty) on the Winner and populated on the Loser. The list of fields to preserve is defined in an AutoMerge Configuration record within your CRM system. Go to Advanced Find and search for all active AutoMerge Configuration records. There will only

2 Minute Plug-in Timeout Error when AutoMerging one or more duplicate sets

2 minute plug-in timeout error After you have analyzed/tagged and visually validated your duplicate Leads/Contacts/Accounts in your CRM, you may run into this error while AutoMerging…  2 minute plug-in timeout error First some background… Microsoft imposes the 2 minute plug-in timeout to make sure ISV code behaves nicely in a CRM deployment that may be shared with 100s of customers. When you click the AutoMerge button, the following 3 things happen: For each field listed in the Field Preservation List AM-Configuration record:  If that field is empty (null) on the Winner (the Winner-duplicate is the record with Rank=1), and the

“An Error Occured!” when AutoMerging multiple duplicate sets in list view

“An Error Occured!” when AutoMerging multiple duplicate sets from list view After you have analyzed/tagged and visually validated your duplicate Leads/Contacts/Accounts in your CRM, you want to quickly AutoMerge multiple sets at once.  You open the AM Dupes (^) view, select records from multiple duplicate sets and click the AutoMerge button And BAM…you get this very unhelpful error: An Error Occured Screenshot This pop-up may occur over and over as it works through all the duplicate sets you selected. Which means you may have to click OK several times before you get control back from the browser. The underlying error(s)