AutoMerge Errors and Troubleshooting Reference Guide

Error: Two Minute Plug-In Timeout After you analyze/tag and validate your duplicate Leads/Contacts/Accounts in your CRM, you may run into the timeout error. 2 minute plug-in timeout error What’s causing this? Microsoft imposes the 2 minute plug-in timeout to make sure ISV code behaves nicely in a CRM deployment that may be shared with 100s of customers. What happens when I click the “AutoMerge” button? When you click the “AutoMerge” button, three things happen: For each field listed in the “Field Preservation List AM-Configuration” record:  If a field is empty (null) on the winner record (the winner holding a rank of

Error: ‘Contact’ Entity Doesn’t Contain Attribute with Name = “X” While AutoMerging, you may run into this error if you’ve removed fields from the entity you are attempting to AutoMerge. Metadata Error Dialog while AutoMerging During the AutoMerge of a duplicate set, fields from the Losing record(s) are preserved to the Winning record if the field is null (empty) on the Winner and populated on the Loser. The list of fields to preserve is defined in an AutoMerge Configuration record within your CRM system. Go to “Advanced Find” and search for all active AutoMerge Configuration records. There will only be 15