What our customers are saying

Our data management and marketing automation processes have been greatly improved by the de-duplication performed by AutoMerge and we are now utilizing a lead import process that allows us to avoid duplicate records going forward. Having started out with only a vague idea of our needs and where to find a solution, we were very lucky to have stumbled upon AutoMerge. Our team would definitely recommend AutoMerge to anyone looking for a user-friendly data hygiene solution.

Customer service totally saved our day! We qualified over 10,000 leads, and needed AutoMerge's help to mass deduplicate them. They spent two days sitting with us on Teams, helping us test everything on our Sandbox Dynamics 365 CRM, and once run, we had all of our duplicates merged within an hour. Incredible!

I had such a positive experience that this is the second institution I have implemented AutoMerge. We leverage AutoMerge in our CRM instance for higher education prospect and applicant management. As a higher education institution, we receive data from numerous external sources, all of which carry their own differing data formats and data points. The out-of-the-box duplicate detection functionality of Dynamics is simply not capable of handling the constant bombardment of data. AutoMerge has streamlined our duplicate detection management through its batch matching, ranking, and precision metrics and its "set it and forget it" auto merging that you can pre-schedule to the precision of your choosing. We are on track to save over 500 resource hours worth of manual clean up. The administrative user interface is straightforward and the team is incredibly well versed in instructing, assisting, and troubleshooting issues with clients.

AutoMerge is vastly superior to what Dynamics offers out of the box. We use it to compare different duplicate sets and merge them directly within our Dynamics instance. We have a particularly complicated tech stack and AutoMerge has flexible Rulesets and Settings that have allowed us to meet our most complicated business needs.

Genbil's AutoMerge service has transformed our data management process. As part of an initiative to review more than 300,000 accounts and eliminate duplicate records, The AutoMerge service helped us quickly identify and merge over 13,000 duplicate accounts, improving data quality for our users. A key part of this success was the outstanding support by the Genbil's customer success team, that dedicated significant time to helping our team create the right analysis rules. Their expertise enabled us to accelerate duplicate detection, streamline data cleanup, and deliver cleaner, more reliable customer data across our organization.