AutoMerge Set Primary and AutoMerge Ignore
Before you merge duplicate accounts, contacts, or leads in Dynamics 365, two buttons let you correct a duplicate set: one changes which record wins, and the other ignores false duplicates.
AutoMerge Set Primary
To change the winner of a particular duplicate set, select the record you want to win (any record with Rank ≥ 2) and click AutoMerge Set Primary.
That record moves to the #1 position and the other records shift down in rank order.
AutoMerge Ignore
To remove one or more records from their sets, select the record(s) and click AutoMerge Ignore. The selected records are removed from the view and excluded from future analyses.
If you ignore all but one record from a duplicate set, the remaining record will be included in future analyses, but it disappears from the view, because it no longer has other matched records associated with it.
Ignored records can be un-ignored at any time with a Bulk Edit, or by submitting an "Unignore All" request in the AutoMerge Management App.
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